Grey Gotta Patti Designer Embroidered Festive & Wedding Wear Long Kurta

🔽 Exchange Policy

We offer exchanges within 3 days of delivery, including for:

- Size issues

- Color or style change

- Product preference

✅ Exchange is allowed with any other product from our collection.

📦 Exchange pickup is completely FREE.

🧵 Product must be in original condition, unused, and with all tags intact.

📹 A proper unboxing video is required for all exchange requests.

🔽 Return Policy

We accept returns within 36 hours of delivery only in cases of:

- Wrong product, damaged, or defective items.

- The product must be unused and in original condition with all tags and packaging.

- A , starting from the outer package being opened — no cuts or edits.

⚠️ No returns will be accepted without an unboxing video.

🔽 Refund Policy

Refunds are applicable only for approved return cases (wrong or damaged product), after verification.

💰 Refunds will be processed within 5–7 working days after we receive and inspect the product.

- Prepaid orders: Refunded to the original payment method

- COD orders: Refunded via UPI or bank transfer

❌ No refund will be processed without an unboxing video.

🔽 Why is an Opening Video Required?

Due to courier fraud and parcel mishandling, a complete unboxing video (from sealed parcel to product) is compulsory.

It protects you and us, and helps us resolve genuine issues quickly and fairly.

🕒 Fast Dispatch

We dispatch all orders within 12 hours of receiving them!

📦 Delivery Time:

📍 Most locations: Delivery in 3–4 days

📍Jammu & Assam: : Delivery in 5–6 days

📬 You’ll receive regular updates with tracking details after your order is shipped.

🛍️ At PeacePoint, we believe in quick and reliable delivery – so your favorite styles reach you right on time!

✅ Free Shipping – No delivery charges on any order!

✅ Cash on Delivery (COD) – Available all over India

✅ 10% OFF on Prepaid Orders – Pay online and get instant 10% discount!

Shop easily, save more with PeacePoint 💖

Have questions or need help with your order?

We’re here to assist you!

📱 Call or WhatsApp: 8446362585

📧 Email: peacepoint2025@gmail.com

Our support team is available to help you with size queries, order tracking, returns, or anything else you need.

🕒 Response Time: Usually within a few minutes during working hours.